Enterprise Resource Planning (ERP) Software Implementation – Delivering the right solution to meet your business goals and objectives

A successful ERP solution is the foundation on which companies can launch new initiatives, streamline and improve existing operations, reduce costs and grow the bottom-line. But even the best ERP solutions count for nothing if they are not implemented properly. So, why trust BMDH with your ERP implementation?

ERP_Modules

Our Consulting Services team is uniquely equipped to enable your business to unlock strategic value from your investment in BMDH. The team is represented by Project Managers and Consultants of all disciplines, who combined have many years of experience successfully implementing complex ERP projects within a wide range of industries. With over 20 years of practical hands-on experience, BMDH are experts in enabling business capability through ERP software. We take the time to understand your strategic business needs and desired outcomes, working as a trusted advisor, helping you to spend more time with your customers, creating greater value for your business. So, while our IDEAL implementation methodology provides the structure and flexibility to enable and de-risk your ERP implementation, BMDH's certified Project Managers work to guide your project team to deliver a fit for purpose ERP solution, with a focus upon business outcomes, not technology outputs. This ensures a successful implementation and roadmap to reaping a return on investment on your ERP project for many years to come.

We help our customers to choose the best fit ERP system for their operations from a wide range of readily available highly customizable ERP systems from different ERP vendors and we work together with our customers to align all business processes. In cases where it is absolutely necessary, we build custom made solutions for our customers to address business operations areas that an off the shelf ERP system cannot address. This is common as most off the shelf ERP systems are not one size fits all.

Our experts have helped customers and successfully implemented SAP, Oracle, Microsoft Dynamics, SAGE, Infor, IFS, Epicor, Salesforce, Acumatica, and many others.

Implementation methodology

Our methodology lies in the project administration, controls and governance activities that we perform throughout the Implementation. Best practices in project management ensure that the project is meeting its defined objectives and remains on track within the defined scope. It also ensures costs are kept within budget and that resources are being managed effectively:

Project Management: Provides overall control and management of resources, scope, budget and timescales throughout the delivery of the project. We adhere to the PRICE2 project management methodology.

Stakeholder Management: Includes communication plans and definition of roles and responsibilities within the project team to help the team work together effectively.

Change Control: To capture any material changes from the agreed scope to the project timescale, scope and/or budget.

Quality Control: Project assurance activity to provide checks and balances around the project deliverables.

RAID Register: A key project control used to capture and track, Actions, Issues and Decisions.

The five phases of BMDH Implementation methodology

methodology

Initiate phase:

Ensures all parties have an aligned understanding of the business, its requirements and the requirements of the project.

The implementation project begins with the Initiate phase. In this phase, the project teams from your organization and BMDH come together to plan the project activities, resources and timelines. The subsequent phases of the project are built upon the foundation created during the Initiate phase, and consists of the following activities:

Sales Handover Meeting
Resource Identification
Initial Scoping
Project Planning
Customer Start-up Meeting
Infrastructure Profile (applicable to on-premise installations only)

The phase is completed when the customer and BMDH have discussed and agreed the following:

Completed Site Infrastructure Profile
Approved Project Initiation Document
Project Plan Approval
Project Controls inc. RAID Register

Design phase:

The project team explores the business objectives and needs and designs a solution that will best meet those needs within the project parameters.

In the Design phase, the project team explores the business objectives and needs in detail and begins architecting the solution that will best meet those needs within the project’s parameters. Using the agreed deliverables (outputs) from the Initiate phase, the Design phase consists of the following principal activities:

Business Process Review
Solution Specification and Modeling
Gap Analysis (where applicable)
Initial Business Process Training

The agreement and approval of the Design phase outputs will shape the subsequent joint delivery plan for the remainder of the BMDH project. A completed Project Plan including all remaining activities, resources and the project schedule can be approved at this stage. The Design outputs may include:

Customization, Report and Stationery Register
Training Needs Assessment
Development Statement(s) of Work (where applicable)
Completed Design Document
Acceptance of Proposed Solution
Chart of Accounts Sign-off

Engineer phase:

The project team starts to configure and build the solution based on agreed design parameters. This phase includes customization, configuring a go-live system and simulating a live environment.

Installation Profile (application to on-premise installations only)
Sample Data Creation
Prototype Build
Solution Simulation
Test Script Creation
Data Migration Test
User Acceptance Testing

Formal acceptance of the prototype solution concludes the Engineer phase of the project with the following outputs:

Installation Profile
Completed Prototype and Prototype Sign-off
Completed customization (where applicable)
Training Attendance and Sign-off
Test Scripts
Masterfile Layout Spreadsheets for Import

Actualisation phase:

Once the prototype build has been accepted, the time has come to actualize the implementation. Prior to going live, the final data is loaded and validated. The project team will train the people who will work on the new system to ensure users are ready and prepared to use the new software.

During the Actualize phase the following activities are undertaken:

Production Master
Data Import
End-user Training
Readiness Testing
Go/No-Go Review
Take on Balances
Balance the System and Sign-off
Cutover to SYSPRO (Go-Live)
Early Life Support including First Month End
Validation and Sign-off on First Month End Balances

The following outputs will conclude the Actualize phase:

Acceptance Custom Reports
Acceptance Stationery Formats
Acceptance Data Validation
User Preparedness Validation
Acceptance Production Company
Acceptance Go/No-Go Decision
Acceptance Opening Balances
Acceptance First Month End Balances

Leverage phase:

Once your new ERP solution is in place and everything has been balanced and signed-off and is being readily used, the Leverage phase begins where the focus shifts to evolving and improving your solution and ensuring continued customer satisfaction. Key to the Leverage phase are the following activities:

Handover to Support
Handover to Account Manager
Project Closure Meeting

Outputs include:

Project Closure/Sign-off
Plan for Continuous Improvements